Read how our customers use uButler to help their employees to have the most hassle-free relocation experience.
A relocation satisfaction of 95 (0-100) after partnering with uButler!
“We chose uButler because it is an innovative and data driven company.”
Headquartered in Amsterdam, EVBox specialises in future-proof EV charging solutions for every parking space, electric car and power capacity. Over the past few years, the company has experienced enormous growth, becoming an international scale-up. They are on a mission towards a zero-emissions future and have now placed 200,000 charging ports all over the world! They currently have over 750 employees working from 13 offices across Europe and North America. To accomplish their mission, they need employees with highly specialized knowledge, who are often recruited from abroad. There are about 65% non-Dutch employees working at EVBox, so we can say that international employees are a crucial part of their workforce.
Since July 2020, uButler has been helping EVBox with the entire relocation process of their international hires. They changed providers mainly because they wanted a better relocation experience for their employees and a more transparent process with open communication. Before making this decision, they discovered several relocation providers and conducted an extensive benchmarking study.
The process of having everything up and running was surprisingly fast. We shared our company policies and what information in general we would like to have included for the Knowledge Base. uButler sent us the first draft of the KB and we exchanged some comments. Afterwards we aligned pretty fast on a process (weekly updates etc.) and the actual KB. uButler was always reachable and prompt in replying to ensure everything was in place asap. Some amendments we made during the first weeks were implemented smoothly as well.
uButler is taking care of all the processes, from immigration to settling in. We only have to send an initiation to give a “go” and from that point on they take full control and responsibility. They are keeping us informed along the way and we can always ask our account manager questions about specific cases. After the initiation they take care of the residence permit application (if needed), set up the 9 week program and personalize it based on the international hire's situation, and are making sure that all the required services are finished on time. In addition, the relocation allowance that we provide our employees with goes through the uButler service. This way they can manage this process and we can track how the allowance is spent.
"Since the start, the employees have shared their feedback with us, and so far it's been positive! They are really satisfied with the services of uButler. They feel supported and taken care of.
I would definitely recommend uButler. It is a very customer friendly service, 24/7 accessible, all in one solution: whatever the new hire wished for can be offered - at least almost everything ;)."Svea Manthe - People operations specialist